
REFERENZEN
Modernising Claims Management for IfKS Group
2020
October
Herausforderung
IfKS Group faced numerous issues with their existing software solutions, including insufficient functionality and outdated technology in their CombiPlus Windows application, complex maintenance and limited integration with their custom-built Access claims manager, and insecure email traffic for data exchange. They needed a comprehensive Microsoft solution to eliminate duplicate data maintenance, simplify claims management, reduce work interruptions from application switching, minimise input fields to essentials, provide a modern user-friendly application, decrease email traffic during claim processing, enable bus companies to transmit and review data via a mobile app, and ensure long-term independence from their legacy software. Additionally, the solution needed to integrate with Microsoft 365 services like SharePoint and Teams, have low maintenance requirements, support slow internet connections, and be compatible with Android 7 or higher.
Institut für Kraftfahrzeugschäden e. K. (IfKS Group)
Automotive Repair & Maintenance
Augsburg, Germany
Institut für Kraftfahrzeugschäden e. K. (IfKS Group), based in Augsburg, Germany, specializes in damage assessment and expert reports for commercial vehicles and buses. They offer nationwide services, focusing on quick and efficient damage management to minimize downtime for fleet operators.
Lösung
We proposed a solution design centred around creating a model-driven app to replace the old claims manager in Access with a Dataverse database, addressing all required information models of the client's business process. Our approach included:
Requirements Gathering and Workshops: Conducting several workshops with IfKS Group to understand their detailed requirements and operational challenges.
Proof of Concept and Solution Design: Developing a proof of concept for the solution and documenting the comprehensive solution design.
Model-Driven App Development: Creating a modern, user-friendly model-driven app integrated with Microsoft 365 services to streamline claims management.
Integration and Automation: Ensuring seamless integration with SharePoint and Microsoft Teams, and incorporating automation to reduce manual data entry and email traffic.
Mobile App Support: Designing the solution to support data transmission via a mobile app and ensuring compatibility with Android 7 or higher.
"TarasTech has positively impacted our business at the IfKS Group. They supported us with a proof of concept for the overhaul of our damage management system, which helped us to make our processes more efficient and accurate. The design provided us with valuable insights on how we can enhance our service for our clients, which has had a positive effect on our business results. The team focused on understanding our requirements and delivering high-quality outcomes. We look forward to continuing our collaboration with TarasTech in the future."
Michael Hessel
Business Owner
Ergebnis
The proposed solution design aimed to significantly enhance the efficiency and user experience for IfKS Group's claims management process. The new model-driven app would provide:
- Streamlined data management and reduced redundancy
- Simplified and centralised claims management
- Improved integration with Microsoft 365 services, enhancing collaboration and document management
- Reduced email traffic and more secure data exchange methods
- A scalable and maintainable IT solution, adaptable to varying internet speeds and mobile platforms
This comprehensive approach ensured that IfKS Group could modernise their operations, reduce reliance on outdated technologies, and improve overall productivity and data security.

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